Support
Get help with Astroly
Find help with Astroly, create a personalized astrology profile, purchases when offered, and app settings.
Getting started
To create a personalized astrology profile, begin with name, birth date, birth time when known, and growth goals. Review the result against zodiac placements, profile context, goals, and recurring reflection themes before acting on it.
- Install the latest app version.
- Check your connection for online features.
- Restart the app if a screen does not refresh.
Purchases and subscriptions
If Astroly offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.
- Use Restore Purchases after reinstalling.
- Use your store account for billing changes.
- Contact support if access does not refresh.
Contact support
Include your device model, app version, country, and the exact screen where the issue happened.
- Screenshots help support reproduce visual issues.
- Do not send payment card details.
- Mention whether the issue is on iOS or Android.